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4. EE: future of retail on the high street involves getting personal and offering mix of real life and digital experiences
Blending in real life with digital, giving customers unforgettable experiences and being personal – that’s the future of retail on the high street. So says Asif Aziz, Retail Director, EE/BT Group.
In a LinkedIn post, he observed: “Great to have had the opportunity to talk about all this and more alongside Joanne Hayward (Vice President Convenience Europe at bp) on the ‘Stores of Tomorrow’ panel at LIVE 2024: Retail Week x The Grocer.”
He added: “The investment we’re making in our bricks and mortar stores with EE is part of our drive to reinvent retail in telco, putting customer experience, community focus and innovation at the heart of our strategy to be the most personal, customer focused brand in the UK.”
“A real pleasure to have shared ideas and been inspired by other leaders in our industry, too – as well as catch up with a few familiar faces!”
5. ’Opportunity to innovate within ethical boundaries’: Ikea welcomes adoption of EU Artificial Intelligence Act
The European Parliament this week approved the world’s first comprehensive framework for constraining the risks of artificial intelligence (AI).
It is now expected to be rubber stamped by a council of ministers, becoming law within weeks. The act will come into force in stages, with various deadlines for compliance over the next three years.
The move has been welcomed by Ikea.
In a LinkedIn post, Parag Parekh, Chief Digital Officer at Ingka Group | Ikea, said: “Our journey with AI at Ikea has been guided by a vision to create better homes, lives, and a sustainable planet.”
“Today we welcome the adoption of the EU Artificial Intelligence Act, which reinforces our mission to use AI not only to advance our business but to do so with a profound sense of accountability to our customers, co-workers, and the environment.”
“It underscores our belief that the future of AI is not just about technological advancement, but about building trust in technology by prioritising transparency, fairness, and human agency.”
6. Retail Technology Show 2024 names Charles Tyrwhitt Founder and Chairman Nick Wheeler as headline keynote
Retail Technology Show reports that Nick Wheeler, Founder, Chairman and Owner of Charles Tyrwhitt, will be one of its 2024 headline speakers as part of its conference programme.
The event takes place at London Olympia on 24th and 25th April.
Wheeler will deliver a keynote session on the Headline Stage on day two, which will explore how to lead a workforce from one person to a thousand.
He will draw from his experience establishing his shirt and menswear brand, Charles Tyrwhitt, which he started in 1990 as a fledgling mail order business ranging just eight shirts and ties, and scaled into an international multi-channel retailer and leading British menswear brand with £330 million of sales forecast in 2024.
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